Policy
Return and Refund Policy
Last Updated: January 1, 2023
Thank you for choosing Linen Haven. We want to make sure you are completely satisfied with your purchase.
Returns
If you are not entirely satisfied with your purchase, you have 30 days from the date of delivery to return the item. To be eligible for a return, the item must be unused and in its original packaging.
To initiate a return, please contact our customer service team at info@srplinen.com or call us at +91 088787 04216. To complete your return, we require a receipt or proof of purchase.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You should see the refund within 5-7 business days, depending on your card issuer's policies.
Exchanges
If you need to exchange an item for a different size or color, please contact our customer service team. We will process your exchange promptly.
Shipping
You are responsible for the cost of shipping for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item or need assistance, you can reach our customer service team at info@srplinen.com or by Phone: +91 088787 04216.